Legal
Shipping policy
Shipping policy
Shipping
We currently ship within Canada. Shipping rates and options are shown at checkout.
Processing time
Please allow 1 to 2 business days for your order to be processed. We try our best to ship all orders within 24 hours of an order being placed. Orders placed on federal holidays, regardless of day or time, will begin processing on the following business day.
Shipping rates
Shipping rates are calculated at checkout based on the weight of your order. Orders over $100 CAD before taxes ship free within Canada.
Carriers and delivery times
We ship with Canada Post, UPS or Purolator, depending on your location. Most orders arrive within 2 to 7 business days of being placed, including processing time. The estimated transit time for your shipping option is shown at checkout. Remote and northern locations may take longer.
Tracking
When your order ships, you will receive an email with a tracking number.
Taxes
Applicable taxes (GST or HST) are calculated at checkout based on your shipping address.
Please note
We do not guarantee specific delivery times. Shipping times are estimates and may vary depending on order processing time, carrier delays and the distance of the shipping address from our location. We are sorry for any inconvenience this may cause with your order.
Damaged or missing orders
If your order arrives damaged, or has not arrived within a reasonable time, contact us at sales@pfasocks.com and we will make it right.